All 3D Ultrasound Facilities Are Not the Same! (Part 3)
The final factor in having a great session is listening to the clients and following through. It is extremely important to listen to what you pregnant ladies want. After all, these sessions are to make you and your families happy. I can be strict and do whatever I think works for a business model or I can ask questions and really hear what you ladies want.
Over the past 11 years, we at Baby Dimensions have always listened to all suggestions and we have tried to ask everyone what would make this a better session. When we hear the answers then we talk it over and will usually initiate that change. We try to keep our prices as low as reasonably possible and put profits back into the company to make the session even more spectacular!
There is one last thing I want to leave with you ladies: Read and really pay attention to google reviews. Not every google review is correct or realistic. Some are just vindictive, but the majority of google reviews will tell you what you need to know. I know as the owner of Baby Dimensions, I have a google alert that tells me when I get a new review and I take the time to read every single one of them. It is rare for us to see a bad google review, but if I do, I will reach out to the reviewer and see if there is anything we can do to make them happy.
Usually they are surprised that we reached out and thrilled that we could do something to make things right. It doesn’t happen often, but we do everything in our power to make everything perfect.
That’s just the kind of people we are. That is the follow through factor. It is simple. If you give people everything and more than they expected, the business will thrive and pregnant ladies will tell each other about the business. Again, I can’t stress enough the importance of researching the 3D facility that you are thinking about going to. Ask questions and get associated with the people that work there..
Good luck ladies and we hope to hear from you soon!